Privacy Policy

Last updated: September 15, 2026

The Caregiver's Concierge respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.

Information We Collect

We collect information you voluntarily provide when you use our website, complete the contact form, schedule a consultation, or use the Family Portal. This may include your name, email address, phone number, mailing address, and details about your caregiving situation.

How We Use Your Information

We use the information you provide to respond to your inquiries, schedule consultations, deliver our services, and communicate with you about your care or account. We may also use it to improve our website and services.

Confidentiality and Non-Sharing

Your information is kept confidential and is not sold, rented, or shared with third parties for marketing or any other purpose. We do not disclose your personal information to outside parties except as required to provide our services to you (for example, with trusted service providers who are bound by confidentiality obligations) or as required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.

Your Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will make reasonable efforts to honor your request in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@mycaregiversupport.com.